Support
We're happy to help.
Contact us
- Support: support@ad10.app — we usually reply within 1–2 business days.
- Privacy and data requests: privacy@ad10.app
- Security reports: If you found a vulnerability, send the details to support@ad10.app with the subject "Security". We review responsible disclosures promptly.
Mention your account's email address and the workspace where the issue occurs so we can help faster. Never share your password or access tokens by email; we will never ask for them.
Frequently asked
I forgot my password. Use the "Forgot password" link on the sign-in screen to set a new one.
Does the assistant apply changes on its own? No. The assistant prepares a proposal; the change is applied only when an authorized team member approves it.
How do I disconnect a platform? On the Accounts page in the app. The access token is deleted immediately.
How do I delete my account? Settings → Delete account. Details: Account and data deletion.
How do I cancel my subscription? For card payments, on the Plan and credits page; for App Store and Google Play subscriptions, in your store settings.
Company details
Noyan Bilişim
- Authorised representative: Evren Noyan Kalay
- Address: [Registered address]
- MERSİS: [MERSIS no]
- Tax: [Tax office / no]
- Support: support@ad10.app
- Privacy and KVKK: privacy@ad10.app
Questions?
Write to us about anything in this document.